Accessibility Statement

Care that is open to everyone.

Urban Dental Clinic wants every patient to be able to find information, book appointments and visit us with ease, whatever their ability.

Last updated: November 2026

1. Our commitment

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, and we keep improving it as we add new content.

2. What we have done

  • Readable text with strong colour contrast.
  • Pages that work on phones, tablets and computers, and with zoom up to 200%.
  • Keyboard navigation and visible focus for links and forms.
  • Descriptive text for meaningful images.
  • Clear form labels and error messages in the booking and contact forms.

3. Accessibility at the clinic

Let us know before your visit if you need extra time, assistance, a companion in the room, or help with communication. Our team will do its best to make your visit comfortable.

4. Known limitations

Some downloadable PDF forms and older videos may not yet be fully accessible. If you cannot use any content, contact us and we will provide it in another format.

5. Feedback and help

If you have trouble using this website, call +250 788 200 730 or email Care@urbandental.rw. You can also book by phone or WhatsApp. We aim to respond within 2 working days.

Questions about this page?

Contact Urban Dental Clinic, KN 2 St, TCB Building, Kigali City Center — phone +250 788 200 730 or email Care@urbandental.rw.