Clear terms for your visits and our website.

This website is provided by Urban Dental Clinic for general information and appointment requests. You agree not to misuse it, attempt unauthorised access, or submit false information.

Articles and information on this site are educational and do not replace a personal examination. Always consult a dentist about your own condition. In an emergency, call us on +250 788 200 730 or visit the nearest hospital.

• Bookings depend on doctor availability and are confirmed by the clinic.
• Please provide accurate contact and health details.
• We may contact you to reschedule if a doctor becomes unavailable.

Please give at least 24 hours' notice to cancel or reschedule. Late arrivals may need to be rescheduled so other patients are not delayed.

Prices shown on the website are indicative; your final cost is confirmed after examination and a treatment plan. Payment is due at the time of treatment unless agreed otherwise. Insurance cover depends on your insurer's policy, and any amount not covered is your responsibility.

Treatment begins only after your dentist explains the options, risks and costs and you give consent. Results vary between patients and cannot be guaranteed.

Text, photos, logos and videos on this site belong to Urban Dental Clinic and may not be copied without written permission.

We work to keep this website accurate and available, but we are not liable for losses caused by interruptions, errors or third-party websites linked from it.

These terms are governed by the laws of the Republic of Rwanda, and disputes fall under the jurisdiction of Rwandan courts.